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10 Reasons to Choose Serenity

May 20, 2024

When it comes to commercial construction, choosing the right supplier can make a world of difference. It’s essential to partner with a company that not only delivers excellent products but also provides unparalleled service. At Serenity, we take pride in offering an experience that exceeds expectations. Here are some of the reasons why you should choose Serenity!

1. Superior Quality Products

Serenity’s sliding door systems are constructed using USA-made extruded aluminum and top-grade German-engineered hardware, providing durability and longevity. Before packaging, each system receives a thorough quality assessment to confirm standards are met. Tested to over 100,000 cycles, our components have completed rigorous system testing to ensure optimal performance. We also offer STC-35 rated, NIC-40 rated, and UL1784 smoke-rated systems.

2. Exceptional Service

Customer satisfaction is at the core of our values. From initial inquiries to after-sales support, our team is committed to providing prompt and personalized service. We have Territory Sales Representatives all over the United States, Canada, and Hawaii to help with your projects. Serenity also supports installers by offering troubleshooting and virtual and in-person training options before AND after the installation.

3. Single Point of Contact

Say goodbye to the hassle of dealing with multiple contacts! At Serenity, our process is designed with you in mind. We streamline communication by providing you with a dedicated Project Manager to work with through the project’s completion.

4. Rapid Quote Turnaround

Time is of the essence in commercial projects. We understand the urgency, which is why our quotes are typically provided within 48 hours, enabling you to make informed decisions swiftly.

5. Comprehensive Submittals

Serenity provides complete and detailed submittal packages with comprehensive information to allow you to assess our products with confidence. Thanks to our dedicated team, submittals are typically provided within 3-5 days of receiving the purchase order.

6. Organized Shipments

Streamline your logistics with Serenity’s organized shipments! Our process is designed to be mindful of installers in the field and simplify onsite coordination. For these reasons, shipments are typically packaged with one system per box. Each component is meticulously packed and labeled, facilitating smooth transportation and efficient on-site assembly. Upon shipment of the systems, Serenity provides detailed tracking information alongside a Two-Year Limited Warranty.

7. Customization Options

We understand that every project is unique. That’s why we offer customization options to tailor our sliding door systems to your specific requirements. We can match the look of your system to virtually any swing door or provide a custom color solution. With all of Serenity’s various design and hardware options, we’re likely to have what’s perfect for your project.

8. Industry Expertise

At Serenity, sliding doors are what we do! With years of experience in the commercial construction industry, we bring unparalleled expertise to the table. Trust in our knowledge and insights to guide you through your project with confidence.

9. Expedited Options

We have systems ready when YOU need them! We can provide stocked solutions in as little as two weeks through our Expedited Order and Serenity Complete programs. With multiple options for doors, hardware, and more – Serenity is prepared for when you need a solution FAST.

10. Assurance Program

Go stress-free with S.A.P.! The Serenity Assurance Program is a fantastic solution to help your projects run smoothly. This 5-step program includes install training, product support, a yearly tune-up, and more to ensure the performance of your systems. Let us help minimize problems for your facility and avoid costly errors down the road!

Get In Touch Below!

Serenity is more than just a sliding door manufacturer – we’re your reliable partner in commercial construction. With a commitment to quality, service, and innovation, we strive to exceed your expectations at every turn. Choose us for your next project to experience the difference firsthand!